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Terms of Use

Last updated: February 10, 2026

Welcome to metaplex.com!

I. INTRODUCTION

These Terms of Use ("Terms of Use") provide the terms and conditions under which you, whether personally or on behalf of an entity ("you" or "your"), are permitted to use, interact with or otherwise access the Interfaces or Products provided by Metaplex Global Ltd. ("Metaplex Global", "we," "us," or "our"). These Terms of Use, together with any documents and additional terms or policies incorporated herein by reference, as well as our Privacy Policy (collectively, the "Terms"), constitute a binding agreement between you and us. Please refer to our Privacy Policy for information about how we collect, use, share and otherwise process information about you.

These Terms are applicable to:

  • (a) all content, functionality and features available on metaplex.com or any graphical user interface that link to this Terms of Use (each, as applicable, an "Interface");
  • (b) software that we operate or host, or make available via an Interface (the "Technology Features" and together with the Interfaces, the "Products").

Certain features of the Products, including transactions and authentication, are facilitated by third-party cryptographic wallet extensions. By using the Products, you agree that you are bound by the terms of service and privacy policy for the applicable extensions when using the applicable extension.

NOTICE: YOU MUST READ THE TERMS CAREFULLY BEFORE ACCESSING OR USING THE PRODUCTS. BY ACCESSING, BROWSING OR OTHERWISE USING THE PRODUCTS, OR BY ACKNOWLEDGING AGREEMENT TO THE TERMS ON THE PRODUCTS, YOU AGREE THAT YOU HAVE READ, UNDERSTOOD AND ACCEPTED ALL OF THE TERMS, INCLUDING OUR PRIVACY POLICY, WHICH IS INCORPORATED BY REFERENCE INTO THE TERMS, INCLUDING THE BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER BELOW. IF YOU DO NOT AGREE TO ALL OF THE TERMS, THEN YOU ARE NOT AUTHORIZED TO INTERACT WITH, ACCESS, OR USE ANY OF THE PRODUCTS.

II. THE PRODUCTS

A. Overview of the Products

The main purpose of the Products is to provide you with access to functionalities in the DeFi space powered by the Metaplex protocol, a decentralized suite of programs and tools designed to facilitate the creation, distribution, and management of digital assets using distributed ledger technology ("Metaplex Protocol"). We only provide the Interfaces and Technology Features but have no control over your blockchain interactions and do not endorse any specific actions. All of the transactions occur on a blockchain which is a distributed ledger with growing lists of records (blocks) that are securely linked together via cryptographic hashes ("Blockchain Networks") that we do not own, control, or operate. We are not responsible for the services provided by third parties, the execution of the transactions, or any other actions of such third parties. We reserve the right to make changes to the Products, including adding, modifying, or discontinuing products or features.

The Products integrate decentralized protocols (each, a "Protocol"), including the Metaplex Protocol. We do not control any Protocol, including the Metaplex Protocol. The Products offer you access to onchain programs that you can use to create, buy, sell, and/or distribute digital assets.

The Products may include other products and/or features added for the purposes of user experience development and improvement, including those for the informational, security, and entertainment purposes, which are not intended to affect the main purpose of the Products described above.

We only provide you with access to the relevant Interfaces and Technological Features and neither have control over your interactions with the blockchain nor encourage you to perform any. Any interaction performed by you via the Products remains your sole responsibility.

Even when the Interfaces appear to be dynamic, at no time are we taking action directed by you or on your behalf. In addition, if you click the "Connect Wallet" feature on one of the Interfaces such that your self-hosted cryptocurrency wallet ("Wallet") is able to provide information to be transmitted to a Blockchain Network or other blockchain-based applications, you should note that (except as otherwise noted herein) Metaplex Global (i) is not involved in providing or transmitting any such information to networks, (ii) cannot transmit any information to networks or otherwise assist in any transaction, (iii) never has access to and cannot control or provide guarantees relating to your Wallet and (iv) has no authority over and does not take possession or custody of your digital assets at any time. This also means that we are unable to assist with transactions: please be vigilant in interacting with any decentralized blockchain technology.

You are solely responsible for familiarizing yourself with your Wallet and its safety and security features, including any private keys and passwords associated therewith. We will not and cannot access your private key, password, or any digital assets held within your Wallet nor can we reverse any transactions you initiate with your Wallet (or otherwise). We will not be responsible or liable in any way for how you use your Wallet.

You should also familiarize yourself with the risks associated with transacting on Blockchain Networks, including but not limited to smart contract vulnerabilities, front end vulnerabilities, hacks, phishing attacks, social engineering attacks, digital asset volatility and transaction irreversibility.

B. Blockchain Networks Transactions

In order to be completed, all transactions with cryptocurrency, digital tokens or virtual currencies ("digital assets") must be confirmed and recorded in the associated public blockchain. Such networks are decentralized, peer-to-peer networks supported by independent third parties, which we do not own, control, or operate. We have no control over the Blockchain Networks and, therefore, cannot and do not ensure that any transaction details that you submit via the Products will be confirmed and processed. By using the Products, you acknowledge and agree that the transaction details you submit may not be completed, or may be substantially delayed, by the Blockchain Networks. We do not store, transfer, transmit, convert, broker, hold, escrow, mint, mine, or otherwise interact with any digital asset, security, financial instrument, or other digital or physical asset. All interactions, including the execution of any deposits, orders or intents, are performed by third-party platforms, blockchain networks, liquidity providers, resolvers, or other independent actors, subject to any associated third-party terms. Any transfer involving a digital asset occurs on the Blockchain Network and not on a network owned by us or otherwise within our control. We therefore do not guarantee that we can affect the transfer of title or right in any digital asset. You accept and acknowledge that we are not responsible for any errors or omissions that you make in connection with any digital asset transaction initiated via the Products. We strongly encourage you to review your transaction details carefully before attempting to transfer a digital asset. Completion of transactions that you instruct for through the Products also depends on the availability and operation of the Blockchain Networks. Errors or forks in the Blockchain Networks may cause transactions that you initiate through the Products to fail. This may mean that the transaction you were originally intending to perform will no longer be available. Unfortunately, due to the decentralized nature of the Blockchain Networks, there is no one single point of failure, and so neither we nor any particular party will be responsible to you for errors or any losses that you suffer as a result.

C. Token Launch Features

The Products facilitate your access to third party Protocols you can use to create tokens and conduct token distribution events or other similar offerings events directly with other users of the Protocols ("Token Launches"). The Products also facilitate your access to other users' Token Launches.

Any tokens made available through a Token Launch are offered and sold, if at all, directly by the token creator to other users, and any transfer of tokens are conducted by the applicable third-party Protocol. For the avoidance of doubt, Metaplex Global does not offer, sell, issue, distribute, transfer, exchange, or otherwise dispose of any tokens or digital assets, does not act as a principal, agent, broker, dealer, intermediary, placement agent, or counterparty in any token transaction, and does not participate in the negotiation or execution of any token purchase or sale.

Unless explicitly stated otherwise, Metaplex Global does not charge users any fees for participating in Token Launches. Participation in Token Launches may result in Network Fees to the relevant Blockchain Network or relevant Protocol.

Metaplex Global does not provide investment advice, investment recommendations, or investment research, and does not provide legal, tax, accounting, or other professional advice. Metaplex Global does not determine, opine on, or represent whether any token is a security or otherwise subject to any regulatory regime, and makes no representation or warranty regarding the legal or regulatory status of any token, token creator, or Token Launch.

Any information you publish to the Interfaces related to a Token Launch you conduct must be complete and accurate. You acknowledge and agree that you do not rely on Metaplex Global, the Token Launch Features, or any information made available by Metaplex Global in deciding whether to participate in any Token Launch or to acquire any token. You further acknowledge that Metaplex Global does not solicit, recommend, or advise you with respect to any Token Launch or token, and that you conduct your own independent investigation, analysis, and evaluation of each Token Launch and token creator.

D. Network Fees

When you use or interact with the Products, you may be required to pay transaction fees and/or Protocol fees ("Network Fees") to the relevant blockchain network or relevant Protocol in order to process and validate your transaction. These fees are set entirely by the network or third parties and are not determined, collected, or controlled by us in any way. You are solely responsible for ensuring that you have a sufficient balance of the applicable network token to cover any Network Fees. Failure to do so may result in unsuccessful or failed transaction attempts. Network Fees are non-refundable and may vary significantly depending on network congestion and protocol-level conditions, which are outside of our control.

When you initiate a transaction using the Products, all applicable Network Fees (including estimated gas fees and protocol fees) will be previewed for your review in the transaction details of your Wallet extension. You should review all of the transaction details, including the estimated Network Fees, before confirming any transaction using the Products.

E. Third-Party Services and Links

To operate the Products and facilitate your access to the Technology Features, we may engage third-party providers, protocols infrastructure and APIs, which Metaplex Global has no direct or indirect control over. We also provide access to independent third-party products the offerings of which may be presented on the Interfaces; all previously named, referred to as "Third-Party Services". Where applicable, such Third-Party Services are governed by their respective terms and conditions, which may include separate fees and charges, as well as disclaimers and/or risk warnings on the accuracy of the information or the services of such a provider. These terms may also include a privacy policy that differs from our Privacy Policy that is incorporated by reference herein. It is your sole responsibility to read carefully and make sure that you understand those Third-Party Services terms and conditions, including how those service providers may use your information according to their respective privacy policies.

You agree and understand that the functionalities accessible via the Products that allow you to create, buy, sell or otherwise distribute tokens and/or digital assets are not provided directly by us and are the sole responsibility of the third-party providers. Although we facilitate your access to these Third-Party Services, we by no means are responsible for them and take no part in any actions, transactions, or other activities conducted by such providers. We reserve the right to change, suspend, remove, disable, or impose access restrictions or limits on the use of any Third-Party Service at any time without notice. Where applicable, such Third-Party Services may operate according to technical or programmatic parameters.

Such Third-Party Services may also include Network Fees. Any applicable information, including indicative fees or disclosures, may be made available through the Products such Third-Party Services terms of use or agreements, or via informational notices accompanying the relevant feature.

In certain cases, Third-Party Service add-ons to the native Products may impose or lead to the imposition of additional Network Fees on otherwise standard functionalities of the Products. This includes, without limitation, connectivity services (for example, "connect" buttons provided by independent third parties), which may result in additional charges. Where applicable, such services will be clearly identified and any associated fees separately disclosed.

You hereby acknowledge that the functionalities accessible via the Third-Party Services are the sole responsibility of such Third-Party Services providers. You hereby expressly release Metaplex Global from any liability arising from use of any Third-Party Services, third-party website, service, or content and any resulting harm, loss, or damage.

Integration or availability of any Third-Party Service through our Products does not imply endorsement or guarantee by us. We provide these integrations for your convenience, "as is."

Any information, statements, or content accessible through Third-Party Services belong to the respective third parties. We make no representations or warranties regarding the accuracy or appropriateness of third-party content.

F. Changes to Products and these Terms

We reserve the right in our sole and absolute discretion to make changes to how we operate the Products, including adding new features, functionalities, modifying existing ones, altering any other aspect of the Products, or temporarily or permanently suspending, discontinuing, or terminating your access to any or all portions of the Products' functionality, provided that such modifications or discontinuations will not affect your access to your digital assets (if applicable), unless there are exceptional circumstances where not doing so would (a) pose information security risks or intellectual property issues for Metaplex Global or other users; or (b) create other unwarranted risks, including violations of law. We may also update these Terms from time to time at our sole discretion. If we do, we will let you know by posting the updated Terms on www.metaplex.com and wherever else they are posted. We will also provide you with notice the next time you connect your Wallet to sign into your Account. It is important that you review the Terms whenever we update them or you use the Products. If you continue to use the Products after we have posted updated Terms and provided you notice, it means that you accept and agree to the changes. If you don't agree to be bound by the changes, you may not use the Products anymore.

G. Additional Terms

Certain Technology Features accessible through, demonstrated on or otherwise mentioned on the Interfaces, including related applications, may be subject to additional terms as may be indicated from time to time.

III. ELIGIBILITY

A. Overview

You may not use the Products if you are barred from using the Products under applicable law in any way whatsoever. You must be at least 18 years old or the minimum age required to consent to use the Products in your location, whichever is higher.

Our Products are NOT offered to persons or entities who reside in, are citizens of, are incorporated in, or have a registered office in any Prohibited Localities, namely Restricted Persons, as defined below. We do not make exceptions. If you are a Restricted Person, then do not attempt to access or use the Products. Use of a virtual private network (e.g., a VPN) or other means by Restricted Persons to access or use the Products is prohibited.

B. Legality

You are solely responsible for adhering to all laws and regulations applicable to you and your use of or access to the Products. Your use of the Products is prohibited to the extent it would violate or facilitate the violation of any applicable laws or regulations, or contribute to or facilitate any illegal activity.

We make no representations or warranties that the information, products, or services provided through our Interface, are appropriate for access or use in other jurisdictions. You are not permitted to access or use our Products in any jurisdiction or country if it would be contrary to the law or regulation of that jurisdiction or if it would subject us to the laws of, or any registration requirement with respect to, such jurisdiction. We reserve the right to limit the availability of our Products to any person, geographic area, or jurisdiction, at any time and at our sole and absolute discretion.

C. Sanctions

By using or accessing the Products, you represent to us that you are not subject to the Sanction Lists and you are not a Restricted Person, as defined below. "Sanction Lists" means any sanctions designations listed on economic, trade, embargo lists and/or specially designated persons, blocked persons lists published by international organisations, as well as any state and governmental authorities of any jurisdiction, including, but not limited to the lists of comprehensive trade or economic sanctions, embargoes, or similar restrictive measures administered or enforced by the United Nations, the United States (including, without limitation, the Office of Foreign Assets Control of the U.S. Department of the Treasury (OFAC), the European Union (or any of its Member States), the United Kingdom (including as extended to the British Virgin Islands), or any other authority with relevant jurisdiction.

D. Prohibited Localities

The Products are not made available to Wallets located in, established in, or belonging to a resident of any state, country or region that is subject or target of comprehensive trade or economic sanctions, embargoes, or similar restrictive measures, or included in the Sanction Lists.

E. Restricted Persons

The Products are not made available to Wallets, which have been previously classified or otherwise identified by international organizations or any state and governmental authorities of any jurisdiction, as belonging or affiliated with the persons specially designated or otherwise included in the Sanction Lists ("Restricted Persons"). For the purposes of these Terms, Restricted Persons shall also include all persons or entities who reside in, are citizens of, are incorporated in, or have a registered office in the Prohibited Localities.

F. Third-Party Restrictions

As mentioned above, our Products may include the Third-Party Services. Your interaction with and use of the Third-Party Services is governed by the respective terms and conditions of the third-party providers, including but not limited to their eligibility requirements, restrictions on certain localities, restricted persons or any other eligibility-related terms. As a result, based on those terms set by the third-party providers, your access to certain products and/or features of the Products may be restricted by those providers. Please note that we only facilitate your interaction with these Third-Party Services and we bear no liability for any such restrictions thereof. It is your own responsibility to review those terms and conditions, and ensure that you meet the requirements set forth therein.

G. Non-Circumvention

You agree not to access the Products using any technology for the purposes of circumventing these Terms, including any software or networking techniques, such as Virtual Private Networks (VPNs) to modify your internet protocol address or otherwise circumvent or attempt to circumvent these Terms.

IV. YOUR ACCESS TO THE PRODUCTS

A. Conditions for Access to the Products

As a condition to accessing or using the Products, you will:

  • ensure that all information that you share via the Products or to us otherwise is current, complete, and accurate;
  • only use the Products for lawful purposes and in accordance with these Terms;
  • maintain the security and confidentiality of access to your connected Wallet addresses; and
  • agree that: (a) that no Indemnitee (as defined below) will be responsible for any loss or damage incurred as the result of any interactions you have with other users of the Products; and (b) if there is a dispute between you and any other user of the Products, no Indemnitee (as defined below) will be under any obligation to become involved.

As a condition to accessing or using the Products, you will not:

  • violate any applicable law, including, without limitation, any relevant and applicable privacy and data collection laws including the British Virgin Islands Data Protection Act, the European Union General Data Protection Regulation, any relevant and applicable gambling, illicit contracting, misrepresentation, or fraud laws, and any relevant and applicable anti-money laundering and anti-terrorist financing laws, in each case as may be amended from time to time;
  • export, re-export, or transfer, directly or indirectly, any Metaplex Global technology or data or data accessed through any of the Products in violation of applicable export laws or regulations or the legal owners and controllers of such data;
  • infringe any intellectual property or other third-party right, or commit a tort or violation of criminal or contract law while using or involving any Product;
  • misrepresent the reliability or veracity of any content on the Products or through the Products;
  • use the Products in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from their quiet enjoyment of the Products, or that could impair, disable, overwhelm, or otherwise alter the functioning of the Products in any manner;
  • attempt to circumvent any content filtering techniques or security or compliance measures that the Metaplex Global employs on the Interfaces or in the Technological Features, or attempt to access any part of the Product that you are not authorised to access;
  • use any scraper or other automated means or interface not provided by us to access the Products or to extract data;
  • introduce any virus, malware, Trojan horse, worm, backdoor, exploit, or other harmful software into the Products;
  • post content or communications on the Interfaces or in the Products that are, in our sole discretion, fraudulent, deceptive, libelous, defamatory, profane, obscene, pornographic, sexually explicit, lewd, vulgar, suggestive, harassing, hateful, threatening, offensive, discriminatory, bigoted, abusive, inflammatory, or otherwise objectionable;
  • post content or communications on the Interfaces containing unsolicited promotions, campaigns, or commercial messages or any user content designed to deceive the user of the Product; or
  • induce any other user or third party to engage in any of the activities prohibited under these Terms or otherwise violate these Terms.

You represent and warrant that you know, understand, and accept the risks associated with your use of the Products, using onchain programs (smart contracts) and other blockchain and distributed ledger technologies, APIs, and public/private key technologies in general, your Wallet address and the Blockchain Network, including the risks identified elsewhere in these Terms.

B. Right to Suspend Access

We reserve the right, at our sole discretion, to suspend, restrict, or disable access to any of the Products, or to any part, feature, or functionality thereof, at any time, for any reason or no reason, with or without prior notice, and without any obligation to provide an explanation. You acknowledge and agree that we shall not be liable to you for any losses or damages you may suffer as a result of, or in connection with, your inability to access or use the Products at any time.

C. Account Creation

To access certain features of the Products, you will need to create an account and/or connect a third-party supported Wallet (e.g., Phantom). By connecting your Wallet, you create your user account for the Products (your "Account"). Your Account will correspond to your linked Wallet address, and we do not issue separate usernames or passwords. You may add a username to your Account, but the only way to access your Account will be by connecting your linked Wallet.

Please review our Privacy Policy for the terms and conditions which govern your access to and control of your Account. You may not share your Account with anyone else. You are responsible for all activity occurring under your Account.

Your Wallet is provided by a third party, and we do not have custody or control over the contents of your Wallet or the transactions it authorizes. You are solely responsible for maintaining the security of your Wallet's private keys and credentials. Any onchain action (such as creating or transferring a digital asset) is executed directly on the Blockchain Network and not by us. We cannot undo or modify any transaction because we do not control the underlying smart contracts or blockchain protocols. Accordingly, any loss or damage arising from Wallet issues or Blockchain Network failures is your responsibility, and you should ensure you understand the risks of using such Third-Party Services.

V. YOUR USE OF THE PRODUCTS

A. Overview

You acknowledge and agree that the Products facilitate your interaction with decentralized Blockchain Networks, Protocols and other technology and, as such, we have no control over any blockchain or digital assets and cannot and do not ensure that any of your interactions will be confirmed on the relevant blockchain and do not have the ability to effectuate any cancellation or modification requests regarding any of your interactions.

Without limiting the foregoing, you specifically understand and hereby represent your acknowledgement of the following:

  • The information data provided through the Products does not represent an offer, a solicitation of an offer, or any advice regarding, or recommendation to enter into, a transaction with the Products;
  • The Products do not act as an agent for you or any of the users;
  • The Products do not own, control, or operate any Blockchain Networks, Protocols, smart contracts, liquidity sources, or other third-party infrastructure that you may interact with, and therefore are not responsible for their availability, security, or operation;
  • You are solely responsible for reporting and paying any taxes applicable to your use of the Products;
  • Although it is intended to provide accurate and timely information on the Products, the Products or relevant tools may not always be entirely accurate, complete or current and may also include technical inaccuracies or typographical errors. Accordingly, you should verify all information before relying on it, and all decisions based on information contained on the Products or relevant tools are your sole responsibility.

The Products are provided for direct, human use only. You may not access or use the Products programmatically or in a way that creates undue burden on our infrastructure, bypasses restrictions, or manipulates outcomes. You agree not to use, access, or interact with the Products through the use of any automated software, including but not limited to bots, such as automated trading bots, sniper or arbitrage bots, scripts, front-running tools, crawlers, scrapers, other similar tools or technologies that are designed to automate access, interactions, or trading activity or any other any software that circumvents or interferes with the intended functionality of the Products.

B. Information Provided is for Informational Purposes Only

All information provided in connection with your access and use of the Products is for informational purposes only and should not be construed as professional advice. You should not take, or refrain from taking, any action based on any information contained in the Products or any other information that we make available at any time, including, without limitation, blog posts, articles, links to third-party content, news feeds, tutorials, tweets and videos. Before you make any financial, legal, or other decisions involving the Products, you should seek independent professional advice from an individual who is licensed and qualified in the area for which such advice would be appropriate.

C. No Fiduciary Duties

These Terms are not intended to, and do not, create or impose any fiduciary duties on us. To the fullest extent permitted by law, you acknowledge and agree that we owe no fiduciary duties or liabilities to you or any other party, and that to the extent any such duties or liabilities may exist at law or in equity, those duties and liabilities are hereby irrevocably disclaimed, waived, and eliminated. You further agree that the only duties and obligations that we owe you are those set forth expressly in the Terms.

For the avoidance of doubt, in providing the Products, we do not: (i) exchange or custody any digital assets; (ii) transmit or transfer any digital assets; or (iii) endorse or provide any financial services in relation to any specific digital assets or tokens.

D. The Products May Not Be Used to Violate Securities Laws

YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE OF THE PRODUCTS AS CONTEMPLATED BY THESE TERMS OF USE, DOES NOT AND WILL NOT VIOLATE ANY U.S. SECURITIES LAW OR REGULATION OR ANY OTHER APPLICABLE SECURITIES LAW OR REGULATION. WE DO NOT ASSUME ANY LIABILITY THAT MAY ARISE BASED ON ANY SUCH VIOLATIONS.

Without limiting the foregoing, you agree not to create any digital assets which would be deemed unlawful securities and acknowledge that the Products may not be used for creating or otherwise facilitating transactions of digital assets that may be deemed a security or a derivative.

You agree to use the Products only for lawful purposes and in compliance with these Terms, the Acceptable Use Policy, and all applicable laws and regulations.

We reserve the right to monitor usage, investigate any suspected violation of these Terms, and to take appropriate action, including suspension or termination of access, against any user who engages in prohibited activities. If you are unsure whether your intended use of the Products is allowed, you should cease such use or seek clarification from us.

VI. COMPLIANCE

A. Your Compliance Obligations

The Products may not be available or appropriate for use in all jurisdictions. By accessing or using the Products, you agree that you are solely and entirely responsible for compliance with all laws and regulations that may apply to you. You further agree that we have no obligation to inform you of any potential liabilities or violations of law or regulation that may arise in connection with your access and use of the Products and that we are not liable in any respect for any failure by you to comply with any applicable laws or regulations.

B. Compliance Checks

As we aim to provide a safe and compliant environment within the Products, some of the Interfaces or Technological Features accessible through the Products may be available to you only upon the completion of a verification process. The verification may involve completing a due diligence and verification questionnaire ("Due Diligence Checks") as required by applicable law, including anti-money laundering and fraud prevention, sanctions laws and regulations.

The Due Diligence Checks may be designated to a third-party provider upon our discretion. In order to complete the Due Diligence Checks, you undertake to promptly provide all required information, including supporting documentation and other evidence, as may be reasonably requested, to such third-party provider elected by us. You are solely responsible for the accuracy and completeness of the data provided.

You acknowledge and understand that the outcome of the Due Diligence Checks lies in the sole discretion of the third-party provider. After having successfully passed the Due Diligence Checks you will be granted access to the relevant products and/or features in the Products. In the event you refuse or deny information requested by the third-party provider, your access to the respective products and/or features of the Products may be restricted.

You understand that the amount of information requested as part of the Due Diligence Checks may be subject to change over time and that you may at a later point in time be required to provide additional documents and/or information.

The data collected in accordance with the Due Diligence Checks is to comply with applicable legal and regulatory obligations to verify your identity and determine your legal eligibility. This data is securely maintained and disclosed only when permitted by law. For more information on how your personal data is processed please refer to our Privacy Policy.

C. Risk Assessment

You acknowledge and agree that a risk assessment may be conducted using Third-Party Services to monitor Wallet addresses and/or other content for non-compliant behavior based on publicly available information. We reserve the right to block or restrict access of any Wallet addresses associated with such illicit activity and file a report with relevant competent authorities if required by applicable law. You acknowledge that we hold no liability for such assessment, restriction, results, or accuracy of the Third-Party Services.

If you believe you or your Wallet has been blocked or restricted from using the Products by mistake, please contact us at: [email protected]

D. Regulatory Compliance

You acknowledge and understand that, as at the date of this version of the Terms, Metaplex Global is not registered as a virtual asset service provider under the British Virgin Islands Virtual Assets Service Providers Act, 2022, or under any equivalent legislation of any other financial regulatory regime.

The Products do not involve us in custody of digital assets, the operation of a virtual assets exchange, transfer of virtual assets, or any other regulated virtual assets activity. We provide a software service only, and no aspect of the Products constitute issuing, offering, or facilitating transactions in virtual assets or other regulated financial instruments. You must not use the Products to create tokens or engage in activities that would violate securities laws or require registration or licensing where you do not hold such registration or license. Any such use is strictly prohibited, and you will be solely responsible for compliance with all applicable laws.

If it is determined that your use of the Products is in violation of any financial regulations or these Terms, we may immediately suspend your access and report such activity to relevant authorities if required by law.

VII. CONTENT MODERATION

We do not control and do not have any obligation to monitor the content published by users on the Interfaces ("User Content"). We are under no obligation to host or serve User Content. If you see any User Content you believe does not comply with these Terms, including by violating applicable law or regulations, you can report it to us.

If we become aware that any User Content made available via the Products (1) infringes another's copyright or any other intellectual property or related or neighboring right, (2) is in breach of these Terms, or (3) may cause harm to us, our users, or third parties, we reserve the right to remove or take down some or all of such User Content using, where appropriate, algorithmic and/or human review.

Written reports concerning copyright infringement must include:

  • The signature of the person authorized to act on behalf of the copyright owner.
  • A description of the copyright work you allege has been infringed.
  • A description of where the material you alleged is infringing is located on the platform.
  • Your address, phone number, email.
  • Statement by you that you have good faith belief that the disputed use is not authorized by the owner.
  • Statement by you under penalty of perjury, that the above information is correct and that you are authorized to act on behalf of the copyright owner.

VIII. OWNERSHIP OF THE PRODUCTS

The Products are owned, operated, and provided by us and our affiliates, licensors, distributors, and service providers (collectively "Providers"). We and our Providers retain all of our respective rights, title, and interest, including intellectual property rights, in and to the Products.

Subject to your compliance with these Terms, we grant you a limited, royalty-free, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Products. This license is provided solely for you to utilize and enjoy the benefit of the Products as permitted herein. You shall not use the Products in any manner or for any purpose other than as expressly permitted by these Terms.

Other than the rights of access and use expressly granted in these Terms, we do not grant you any right, title, or interest in or to our Products. You will not remove, alter, or obscure any copyright, trademark, service mark, or other proprietary rights notices on the Products or any content obtained via the Products.

IX. DISCLAIMER OF WARRANTIES, LIMITATIONS OF LIABILITY, AND INDEMNITY

YOUR USE OF THE PRODUCTS IS SOLELY AT YOUR OWN RISK. THE PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS AND, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE AND OUR PROVIDERS EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, TITLE, MERCHANTABILITY, ACCURACY, AVAILABILITY, RELIABILITY, SECURITY, PRIVACY, COMPATIBILITY, NON-INFRINGEMENT, AND ANY WARRANTY IMPLIED BY COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE.

TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, IN NO EVENT WILL WE, OUR PROVIDERS, OR OUR OR THEIR RESPECTIVE AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUCCESSORS OR ASSIGNS (COLLECTIVELY, THE "METAPLEX PARTIES"), BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO THE SERVICES, THE MATERIALS, THE ACTIONS, OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHER THEORY, EVEN IF ANY METAPLEX PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES, AND EVEN IF THE DAMAGES ARE FORESEEABLE.

TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, THE METAPLEX PARTIES' TOTAL AGGREGATE LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION ARISING OUT OF OR IN ANY WAY RELATED TO THE SERVICES, THE MATERIALS, THE ACTIONS, OR THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL NOT EXCEED THE GREATER OF (i) THE AMOUNT YOU PAID TO US IN EXCHANGE FOR ACCESS TO AND USE OF THE PRODUCTS, OR (ii) $1,000. THE FOREGOING LIMITATIONS ARE ESSENTIAL TO THESE TERMS, AND WE WOULD NOT OFFER THE PRODUCTS TO YOU UNDER THESE TERMS WITHOUT THESE LIMITATIONS.

YOU AGREE TO INDEMNIFY AND HOLD HARMLESS THE METAPLEX PARTIES FROM AND AGAINST ANY AND ALL LIABILITIES, CLAIMS, DAMAGES, EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES AND COSTS), AND OTHER LOSSES ARISING OUT OF OR RELATED TO YOUR BREACH OR ALLEGED BREACH OF THESE TERMS OF USE; YOUR ACCESS TO, USE OF, OR ALLEGED USE OF THE PRODUCTS, THE MATERIALS, OR THE ACTIONS; ANY PRODUCTS OR SERVICES THAT YOU DEVELOP, OFFER, OR OTHERWISE MAKE AVAILABLE USING OR OTHERWISE IN CONNECTION WITH THE PRODUCTS; YOUR VIOLATION OF APPLICABLE LAW OR ANY THIRD-PARTY RIGHT; AND ANY ACTUAL OR ALLEGED FRAUD, INTENTIONAL MISCONDUCT, OR CRIMINAL ACTS COMMITTED BY YOU OR YOUR EMPLOYEES OR AGENTS. WE RESERVE THE RIGHT TO ENGAGE SEPARATE COUNSEL AND PARTICIPATE IN OR ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION BY YOU HEREUNDER, IN WHICH CASE YOU AGREE TO COOPERATE WITH US AND SUCH SEPARATE COUNSEL AS WE REASONABLY REQUEST.

THE LAWS OF SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES OR CERTAIN TYPES OF DAMAGES, SO SOME OR ALL OF THE DISCLAIMERS AND LIMITATIONS OF LIABILITY IN THESE TERMS MAY NOT APPLY TO YOU.

OUR PROVIDERS ARE INTENDED THIRD PARTY BENEFICIARIES OF THE WARRANTY DISCLAIMERS AND LIMITATIONS OF LIABILITY CONTAINED IN THIS SECTION.

X. DISPUTE RESOLUTION AND ARBITRATION

These Terms require you to arbitrate certain disputes and claims with us and limit the manner in which you can seek relief from us, unless you opt out of arbitration by following the instructions set forth below. In addition, arbitration precludes you from suing in court or having a jury trial. You and Metaplex Global agree that any dispute arising out of or related to these Terms or our Products is personal to you and Metaplex Global and that any dispute will be resolved solely through individual action, and will not be brought as a class arbitration, class action or any other type of representative proceeding.

A. Notice of Dispute

For any dispute or claim that you may have against Metaplex Global, you agree to first contact Metaplex Global and attempt to resolve the claim informally by sending a written notice of your claim ("Notice") to Metaplex Global by email at [email protected]. Metaplex Global will similarly contact you in the event that we have any dispute or claim against you.

The Notice must include your name, email address, and telephone number, describe the nature and basis of the claim and set forth the specific relief sought. Our notice to you will be similar in form to that described above.

B. Arbitration Rules

If you and Metaplex Global cannot reach an agreement to resolve the claim within thirty (30) days after such Notice is received, then either party may submit the dispute to binding arbitration administered by binding arbitration administered by the London Court of International Arbitration (LCIA). The arbitration shall be conducted in accordance with the LCIA Rules in effect at the time of the dispute, which are deemed incorporated by reference into this clause. All disputes submitted to the LCIA will be resolved through confidential, binding arbitration seated in the British Virgin Islands before one arbitrator.

The arbitration may be conducted in person, by video conference, or by telephone, and the parties agree that, unless otherwise agreed, all hearings and procedural conferences may be held remotely.

The arbitrator shall have exclusive authority to resolve any dispute regarding the arbitrability, scope, or validity of this arbitration agreement, and any award rendered by the arbitrator may be entered in any court of competent jurisdiction. Notwithstanding the foregoing, either party may seek interim injunctive relief or other equitable remedies from a British Virgin Islands court as necessary to protect its rights or assets pending the outcome of arbitration.

You acknowledge and agree that you have read and understand the LCIA Rules or waive your opportunity to read the LCIA Rules and waive any claim that the LCIA Rules are unfair or should not apply for any reason.

The arbitrator, Metaplex Global, and you will maintain the confidentiality of any arbitration proceedings, judgments and awards, including, but not limited to, all information gathered, prepared and presented in relation to the disputes. The arbitrator will have the authority to make appropriate rulings to safeguard confidentiality, unless the law provides to the contrary. The duty of confidentiality does not apply to the extent that disclosure is necessary to prepare for or conduct the arbitration hearing on the merits, in connection with a court application for a preliminary remedy or in connection with a judicial challenge to an arbitration award or its enforcement, or to the extent that disclosure is otherwise required by law or judicial decision. You and Metaplex Global agree that for any arbitration you initiate, you will pay the filing fee and you and Metaplex Global will evenly split the remaining LCIA fees and costs. Each party will otherwise be responsible for their own costs with respect to dispute resolution.

C. Claim Limitation Period

ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO THESE TERMS MUST BE FILED WITHIN ONE (1) YEAR AFTER THE CLAIM ACCRUES. TO THE EXTENT A LONGER PERIOD WOULD BE PROVIDED BY APPLICABLE LAW, THE PARTIES AGREE TO SHORTEN THE APPLICABLE LIMITATION PERIOD TO ONE YEAR, TO THE MAXIMUM EXTENT PERMITTED BY LAW. CLAIMS NOT BROUGHT WITHIN THIS TIME ARE PERMANENTLY BARRED.

D. Class Action Waiver

YOU AND METAPLEX GLOBAL AGREE TO RESOLVE DISPUTES ONLY ON AN INDIVIDUAL BASIS, AND THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Metaplex Global agree otherwise, the arbitrator may not consolidate or join more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

E. Opt Out and Severability

You may opt out of this arbitration agreement by sending written notice of your intention to opt out to the Metaplex Global at its contact email ([email protected]) within 30 days of first agreeing to these Terms. If you do so, or if any part of this arbitration agreement is found unenforceable, you agree that the courts of the British Virgin Islands will have exclusive jurisdiction over any claims (with jury trial waived).

If any portion of the arbitration agreement in these Terms is found to be unenforceable or unlawful for any reason, that portion will be severed from this arbitration agreement, and the remainder will continue in effect. In particular, to the extent that any such severance means that claims must proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration, and the parties agree that litigation of those claims will be stayed pending the final outcome of any individual claims in arbitration.

F. Governing Law

The interpretation and enforcement of these Terms, and any dispute related to these Terms, will be governed by and construed and enforced in accordance with the laws of the British Virgin Islands, as applicable, without regard to conflict of law rules or principles. You agree that we may initiate a proceeding related to the enforcement or validity of our intellectual property rights in any court having jurisdiction. With respect to any other proceeding that is not subject to arbitration under these Terms the courts located in the British Virgin Islands will have exclusive jurisdiction. You waive any objection to venue in such courts.

XI. EXPORT CONTROLS AND SANCTIONS

You represent and warrant that: (i) you are not located in, organized in, or a resident of a country or territory that is the target of comprehensive economic sanctions, including (for example) Cuba, Iran, North Korea, Syria, or any region under embargo; and (ii) you are not identified on any sanctions or export control list maintained by the United States Government (e.g., the OFAC Specially Designated Nationals list), the United Kingdom (e.g., HM Treasury's sanctions list), the European Union, the United Nations, or other applicable government authority.

You agree not to export, re-export, or provide access to the Products to any such country or person in violation of any applicable export control or sanctions law. If we determine that you are in violation of this section, we may terminate your access to the Products immediately.

XII. MISCELLANEOUS

A. Entire Agreement

These Terms (and any Additional Terms or guidelines incorporated by reference) constitute the entire agreement between you and Metaplex Global regarding the Products, and supersede all prior and contemporaneous understandings or agreements, whether written or oral, relating to the same subject matter.

B. No Waiver

The failure of Metaplex Global to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Metaplex Global.

C. Remedies

Any right or remedy of Metaplex Global set forth in these Terms is in addition to any other right or remedy whether described in these Terms, under applicable law, at law or in equity. Our failure or delay in exercising any right, power, or privilege under these Terms will not operate as a waiver thereof.

D. Severability

The illegality or unenforceability of any of these Terms will not affect the validity or enforceability of any other of these Terms, all of which will remain in full force and effect.

E. Force Majeure

We will have no responsibility or liability for any failure or delay in performance of the Products, or any loss or damage that you may incur, due to any circumstance or event beyond our control, including without limitation any natural disaster or other act of God, fire, pandemic or infectious disease, war, insurrection, riot, accident, governmental condition or prohibition, communications failure, power failure, or equipment or software malfunction.

F. Assignment

You may not assign or transfer any right to use any of the Products, or any of your rights or obligations under these Terms, without our express prior written consent, including by operation of law or in connection with any change of control. We may assign or transfer any of our rights or obligations under these Terms, in whole or in part, without notice or obtaining your consent or approval.

G. Survival

Any provisions of these Terms that by their nature should survive termination (including but not limited to accrued payment obligations, ownership provisions, warranty disclaimers, indemnities, limitations of liability, dispute resolution, and other miscellaneous provisions intended to survive) shall so survive.

H. Control

Each Product which is factually and legally controlled by Metaplex Global or its agent is deemed domiciled at Metaplex Global's registered office address in the British Virgin Islands, including but not limited to those Products deployed or substantially reliant upon a blockchain network.

I. No Third-Party Rights

Except for any affiliates, Providers, or other parties expressly named in these Terms (who shall be entitled to enforce the provisions for their benefit), a person who is not a party to this agreement has no right to enforce any term of this agreement.

J. Headings

Headings of sections are for convenience only and will not be used to limit or construe such sections. These Terms contain the entire agreement and supersede all prior and contemporaneous understandings between you and Metaplex Global regarding the Products. If there is a conflict between these Terms and any other agreement you may have with Metaplex Global, these Terms will control unless the other agreement specifically identifies these Terms and declares that the other agreement supersedes these Terms.

K. Notices and Communications

You consent to receive all communications, invoices, notices, and disclosures electronically (collectively, our"Communications") that we provide in connection with these Terms or any Products. You may also contact us to request additional electronic copies of our Communications by filing a support request at [email protected]

L. Contact Us

Metaplex Global Ltd., a British Virgin Islands company

Registered at: c/o Walkers Corporate (BVI) Limited, 171 Main Street, PO Box 92, Road Town, Tortola, British Virgin Islands, VG 1110

Email: [email protected]

© 2026 Metaplex Global Ltd.

All rights reserved.

If you have any questions or concerns regarding these Terms, please send us a detailed notice and we will address your concerns as soon as we can and to the best of our ability.